Most of it was OK but the olives were really weird and I felt the need to complain to M&S customer services but I couldn’t find an email for them so instead wrote to Mr Marc Boland, Chief Executive, as he was probably on the ball with this kind of stuff.
Subject: Bitter olives
I was in one of your shops in Glasgow and I bought a packet of antipasti olives and they were really bitter and I was all like “by Mark’s and Spencer’s unusually high standards, these olives are very poor”. So I thought that you, being Chief Executive, would like to hear about my experience.
When I went back to the office, I wasn’t sure if it was just me being all hyper sensitive because I’m a world class food blogger, so I gave one to my boss, Dave, who’s face contorted into a painful mass of anger, fear, confusion and revulsion. I asked if I could take a picture so you could see just how bitter the olives were but he wouldn’t let me.
Instead I got him to draw a picture of himself being all repulsed by the olive menace:
“I haven’t tasted anything this bitter since Paul Gascoine scored that jammy goal against us at Wembley”
I think this is a very important matter to draw to your attention; as a loyal customer of the salad bar section I admire your impeccable attention to detail and fine taste in dressings (not dresses, oh Mark! haha, lol)
Any feedback in this matter and a refund of the £2 I paid for the item would be great.